Operations Engineer (m/f/d)

Service Operations
Vollzeit (38 Stunden) / Schicht

About us

TSCNET Services is a service provider for 16 transmission system operators (TSOs) from 12 European countries. We are one of the leading Regional Coordination Centres (RCCs) in Europe. Our head office is in Munich and we always work with the aim of being a highly efficient service provider for network security analysis and capacity calculations. Our international team consists of people from over 30 countries. We look for knowledge, commitment, openness and creativity and offer an excellent environment for bright minds to do great work.

We are searching in Munich, for a full-time (38 hours/week), as soon as possible:

Operations Engineer (m/f/d)

We offer you the unique opportunity to join our Business Unit Service Operations who is responsible for reliable operations of European transmission grid. You will work on developing, delivering and operating of the security assessment and capacity calculation services. If you are interested about transmission system topics we’re looking forward to hearing from you!

Your responsibilities

  • Supervise operation of TSCNET’s 24/7 software platform
  • Run and supervise TSC operational processes
  • Organise and moderate video conferences during the daily process
  • Moderate weekly conference calls to align outage planning information and adequacy assessments with transmission system operators
  • Assist customers as first line support in case service or tool issues are observed
  • Assess the quality of services and deliver reports towards internal and external stakeholders
  • Support service development and testing
  • React on sudden issues and short-term customer requests to improve service and data quality
  • Perform data quality analysis and collaborate with team members to improve service quality
  • Provide feedback on business and IT developments to further extend service and tool portfolio
  • Actively participate in product trainings for customers
  • Collaborate with other regional security coordinators

Your qualifications

  • Bachelor’s degree (or equivalent) in Electrical Engineering or Power Systems Engineering
  • Strong knowledge of electrical power grid fundamentals and operation
  • Basic knowledge of electricity market principles including capacity calculation methodologies
  • Strong understanding of power system grid modelling, data formats used and load-flow analysis
  • Experience in the TSO business, regional security coordination and cross-border capacity calculation
  • Dedication to quality and customer satisfaction
  • Good analytical and problem-solving skills
  • Open-minded and willing to drive change
  • Excellent verbal and written communication skills in English
  • A pro-active, stress resilient personality and a self-dependent working style
  • Experience in moderation of video conferences and resolving of conflicts
  • Visual basic and MS Excel programming skills is an advantage

Our benefits

  • Attractive compensation
  • Matching of pension Scheme contributions
  • Work Lige Balance through flexible working hours and hybrid working model
  • 24/7 hotline to secure Mental Health, Bike leasing, unlimited cofee and tea and fresh fruits in our kitchen
  • Individual training opportunities supporting the professional development programme
  • Ergonomic workplace design and excellent public transport connection
  • Company events and much more!

Are you interested?

Join us as we secure Europe's electricity supply and contribute to the energy transition. Take this great opportunity to work in a truly international, dynamic and dedicated team, with the freedom and support you need to not only be effective and innovative, but also to develop and grow personally. We greatly appricate your application!

Your online application

TSCNET Services GmbH
Weihenstephaner Str. 9
81673 München (Munich)


E-Mail: application@tscnet.eu